GET IN TOUCH
Need help? Please get in touch with us if you have any customer queries or questions about Duca Del Cosma products, order details, warranties and/or returns. We would love to hear from you.
Submit your query using any of the methods below:
Telephone: +31 (0)85 076 1601
E-mail: info@ducadelcosma.com
Live Chat Hours: 8am – 5pm
PAYMENT OPTIONS
Duca del Cosma B.V. offers the following payment options:
IDEAL
The following banks are available to this option:
ABN AMRO, ING, Rabobank, ASN Bank, RegioBank, SNS Bank
CREDIT CARD
You can pay with Visa, MasterCard and American Express. Your credit card information will always be handled with the utmost protection with the SSL-method. During the payment we will ask for the CVC code, this is the 3 numbers mentioned on the back of the credit card. If you do a payment online, you are regularly asked to fill in an e-Code or password. These authentication methods are there to make sure you are the one using the Card. The e-Code is generated with the ICS App.
SEPA CREDIT TRANSFER
Also known as a bank transfer. Customers in Europe can transfer money via bank transfer between European bank accounts. After placing your order, you will receive an email with our bank details, IBAN number and payment reference. After the payment has been processed by us you will receive your order confirmation.
DUCA DEL COSMA VOUCHERS
You can also pay with one of our Duca del Cosma vouchers or promotion codes. Simply fill in the codes at the checkout and the amount will be deducted of the overall amount in your shopping bag.
RETURNS & EXCHANGES
Please see our Returns page for more information about product returns and exchanges.
WARRANTY
Please see our Warranty page for more information about product warranty.